Privacy Policy
Effective date: April 27, 2026
T51 Inc. ("T51," "we," "us," or "our") provides software products and services for production planning and related business workflows. This Privacy Policy describes how we collect, use, disclose, and protect personal information in connection with our website, products, and services.
Information We Collect
We may collect the following categories of personal information:
- Contact information, such as name, email address, company name, role, and business contact details.
- Account information, such as user identifiers, authentication information, and access permissions.
- Customer-provided information submitted through our products or services.
- Usage and technical information, such as log data, device/browser information, IP address, and interactions with our website or services.
- Communications, such as emails, support requests, meeting notes, and other correspondence with us.
We do not intentionally collect sensitive personal information unless it is provided by a customer or user in connection with use of our services.
How We Use Information
We use personal information to:
- Provide, operate, and support our products and services.
- Create and manage user accounts.
- Communicate with customers, users, vendors, and prospective customers.
- Respond to support requests and service inquiries.
- Maintain the security, availability, and integrity of our systems.
- Improve our products, services, and website.
- Comply with legal, contractual, and regulatory obligations.
Customer Data
T51 processes customer data on behalf of its customers in accordance with applicable agreements. Customers are responsible for determining what data they submit to the services and for ensuring they have appropriate rights and permissions to provide that data to T51.
How We Share Information
We may share personal information with:
- Service providers and subprocessors that help us operate our business and provide our services.
- Customers or authorized users as necessary to provide the services.
- Professional advisors, such as legal, accounting, security, or compliance advisors.
- Government authorities or other parties when required by law or necessary to protect rights, safety, or security.
- Successors in connection with a merger, acquisition, financing, or sale of assets.
We do not sell personal information.
Security
We maintain administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. These safeguards include access controls, authentication, logging, vulnerability management, and other security practices appropriate to our size and services.
Data Retention
We retain personal information for as long as necessary to provide our services, comply with legal or contractual obligations, resolve disputes, enforce agreements, and maintain business records. Customer data is retained and deleted in accordance with applicable customer agreements and service commitments.
International Processing
We may process and store information in the United States and other locations where we or our service providers operate. By using our services or providing information to us, you acknowledge that information may be processed outside your location.
Your Choices
Depending on your location and applicable law, you may have rights to access, correct, delete, or restrict certain personal information. To make a request, contact us at contact@t51.ai.
Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date and, where appropriate, provide additional notice.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
T51 Inc.
Email: contact@t51.ai